Privacy Policy

Last Updated: 8 July 2025

At Doula Cove, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our services—including our websites, mailing list, podcast, and intake forms.

This policy applies to Doula Cove Ltd., which includes the following brands and platforms:

1. Information We Collect

We may collect the following types of personal information:

When you sign up for our email list via Mailchimp:

  • First name, last name, and email address

Contact Forms (on doulacove.com and motherbabywellbeing.com)

  • First name, last name, email address, subject, and message

  • When you submit a contact form, your message is sent directly to our email inbox (doulacove@gmail.com).

When you access a freebie or digital product (e.g., the Intentional Motherhood Toolkit):

  • Name and email address are collected by Mailchimp to deliver the freebie

  • If accessed via Podcastpage.io, your name and email are stored there as well

When you book a consultation via Calendly:

  • Name, email address, and session details

  • Optional responses to custom booking questions

When you complete an intake form via Google Forms:

  • Personal details such as name, contact information, health history, pregnancy or postpartum information, and other relevant data to support service delivery

Cookies & Tracking:

  • We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. You may adjust your browser settings to disable cookies.

2. Legal Basis for Processing

We process your data under the following legal bases, as permitted by the GDPR:

  • Consent – When you opt into emails or voluntarily complete an intake form

  • Contractual Necessity – When we need your information to deliver a service or product you've requested

  • Legitimate Interest – To respond to inquiries or improve user experience

  • Legal Obligation – When recordkeeping or other processing is required by law

3. How We Use Your Information

We use the personal information we collect to:

  • Respond to inquiries and provide customer support

  • Send newsletters, free resources, or updates if you have opted in

  • Deliver services or digital products you have purchased or accessed

  • Personalize our services using intake form responses

  • Improve the functionality and effectiveness of our websites and communications

You can unsubscribe from our email list at any time by clicking the “unsubscribe” link in any email.

4. How Long We Retain Your Data

We only keep your data as long as needed for the purposes described:

  • Email list (Mailchimp): Until you unsubscribe or request deletion

  • Contact form inquiries: Up to 24 months after last communication

  • Booking info (Calendly): Retained according to appointment history and follow-up communication timelines

  • Intake forms (Google Forms): Up to 24 months after our last interaction

  • Freebie access (Podcastpage.io): Until you request deletion or unsubscribe

Once the relevant period has passed, your data is securely deleted or anonymized.

5. Age Restriction

You must be at least 18 years old to use our services. If under 18, parental or guardian consent is required. We reserve the right to restrict access if this condition is not met.

6. Third-Party Services & Data Transfers

We work with the following third-party platforms to deliver our services:

  • Squarespace – Hosts [doulacove.com] and related forms

  • Mailchimp – Manages our email list and delivers freebies

  • Google Forms – Hosts client intake forms

  • Calendly – Used for scheduling consultations

  • Podcastpage.io – Hosts freebie access pages (e.g., toolkits)

These services store data in the US or other jurisdictions outside the EEA. When personal data is transferred internationally, we rely on Standard Contractual Clauses (SCCs) or similar legal safeguards to ensure GDPR compliance.

We do not sell, rent, or trade your data with third parties for marketing purposes.

7. Your Rights Under GDPR

If you are located in the EEA, you have the right to:

  • Access – Request a copy of the personal data we hold

  • Correction – Request that we fix inaccurate or incomplete data

  • Deletion – Ask us to erase your data (“right to be forgotten”)

  • Objection – Object to how we process your data in certain cases

  • Portability – Request transfer of your data to another service

  • Withdraw Consent – Opt out of email communications at any time

To exercise these rights, email doulacove@gmail.com. We will respond within 30 days.

8. Security Measures

We take reasonable precautions to protect your data, including using reputable third-party platforms with secure infrastructure. However, no digital system is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and analyze site traffic. You can manage cookies through your browser settings or opt out of non-essential cookies using the banner on our site (if enabled).

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Revisions will be posted with a new “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Doula Cove Ltd.
 Email: doulacove@gmail.com